Turn emails into tickets
Minimalist support ticketing built for solo founders and small teams. Forward your support inbox, manage conversations, reply — all from one place.
Free plan includes 1 inbox with unlimited tickets. No credit card required.
How it works
Three steps to organized support
Create an inbox
Sign up and create your first inbox. You get a unique forwarding address instantly.
Forward your email
Set up email forwarding from your support address to your Mailticket address.
Manage and reply
Emails become tickets. View conversations, set priorities, and reply directly from Mailticket.
Features
Everything you need, nothing you don't
Email threading
Full conversation history preserved. Automatic thread matching via In-Reply-To and References headers.
Categories and priorities
Organize tickets with customizable categories and priority levels per inbox.
Attachments
Receive and send file attachments. Stored securely in EU-based cloud storage.
Internal notes
Add private notes to any ticket. Only visible to you, never sent to the customer.
Custom email address
Reply from your own email address. Customers see your brand, not ours.
EU data residency
All data stored in Europe. GDPR compliant by design. No data transfers outside the EU.
Built for founders, not enterprises
You're shipping fast and wearing every hat. You don't need a 50-seat helpdesk with AI bots and complex workflows. Mailticket gives you clean, organized support with zero setup overhead — so you can focus on building your product.
Get started for free